Student Wellness Services  /  Health  /  About Us

About Us

Student Health Services is committed to providing caring, compassionate, and cost effective health care and health promotion services that are specifically designed for the unique needs of our students.

Location and Hours

1239 Arden Rd.
Pasadena, CA 91125
(626) 395-6393

Hours of Service:
Monday - Friday
8:00am - 5:00pm
(No appointments 12:00pm - 1:00pm; opens at 9:00am on Wednesdays)
Closed on Institute Holidays

Meet the Team

Picture of Jennifer

Jennifer Howes, Ph.D.

Assistant Vice President for Student Affairs and Wellness

Pronouns: she/her/hers
Education: Ph.D. Clinical Psychology, California School of Professional Psychology; B.A. History, University of California, Los Angeles
Professional Affiliations: Organization of Counseling Center Directors in Higher Education (2018-2019 Chair); Association for University and College Counseling Center Directors; California Psychological Association; Higher Education Case Management Association
Professional Interests: Suicide prevention initiatives, ensuring that Student Wellness Services is providing quality care in an equitable way; deep dives into the "upstream" causes of the high levels of distress we are seeing in student populations; being creative, and trying new things!
Liaisonships/Committees: Caltech CARE Team; UASH (non-voting)
Hobbies/Self-Care: I enjoy traveling with my partner and two sons - they'd like to visit every US state before they turn 18. I also enjoy reading non-fiction, making stationery, and hiking.
Wellness Tip: Resist the urge to grab your phone or electronic device first thing in the morning. Set your intention for the day, and take a couple of deep breaths for good measure. Doesn't take but a minute, and I find it helps ground me and give me some focus in the morning, which sets the tone for the rest of the day.

I completed my undergraduate work at UCLA and received my Ph.D. in Clinical Psychology from the California School of Professional Psychology at Alliant International University. Prior to arriving at Caltech in 2011, I worked with a diverse group of students at the Claremont Colleges and maintained a small private practice. While I now focus on administrative aspects of Health and Counseling Services, I enjoy supporting students through programming and outreach events related to mental health, emotional wellbeing, identity development, physical fitness, and the Caltech Cares initiative.

Picture of John Tsai

John Tsai, M.D.

Medical Director of Health Services

Pronouns: he, him, his
Education: B.A. Brown University 1985; M.D. Thomas Jefferson Medical College 1989
Professional Affiliations: North American Taiwanese Medical Association
Professional Interests: Young Adult Medicine
Hobbies/Self-Care: Marathon running
Wellness Tip: Health involves physical, mental, social and spiritual wellness. All of these aspects should be addressed.

Dr. John Tsai is a family medicine physician and has been in practice since 1992. He completed undergraduate studies at Brown University in 1985 and graduated from Thomas Jefferson Medical College in 1989. He completed a family medicine residency at Kaiser Permanente Fontana in 1992. He has worked for Kaiser Permanente, Claremont Colleges and California State University at Pomona. He has a special interest in young adult medicine and desires to contribute to their academic success helping students stay healthy.

Picture of Divina

Divina Bautista, RN, MN, FNP

Nurse Practitioner

Pronouns: She/Her/Hers
Education: BSN degree from Saint Louis University, Master of Nursing from the University of the Phillippines, Post Grad Family Nurse Practitioner from the University of Southern California. Her nursing background prior to Caltech was in nursing research, education, patient care, and management.
Professional Affiliation: American College Health Association
Professional Interest: Transcultural Health Care. She volunteers at various free clinics for the underserved population in Los Angeles.
Hobbies/Self-Care: Solitude for the soul, and traveling for physical, mental, and emotional well-being. She relishes the various cultures in music, dance, and food.
Wellness Tip: "When health is absent, wisdom cannot reveal itself, art cannot manifest, strength cannot fight, wealth becomes useless, and intelligence cannot be applied" - Herophilus 335 BC

Andrew Le

Andrew Le, RN, BSN, PHN

Registered Nurse

Pronouns: he/him/his
Education: Bachelor of Science in Nursing, Azusa Pacific University
Professional Affiliations: Emergency Nurses Association, Society of Trauma Nurses, Sigma Theta Tau International
Professional Interests: Holistic care of the mind, body, and soul.
Hobbies/Self-Care: I really enjoy dancing with friends at different genres of music festivals throughout the country. Will definitely tryout a world destination festival once the pandemic is over.
Wellness Tip: Ensure the input you receive from video and audio sources are positive in nature. Bonus points for input that will lay the foundation for necessary skills moving forward. You never know when that audiobook on reading body language will come in handy as you pursue your dreams.

I came into the health center at the beginning of 2021 as part of Caltech's COVID Management Team. My primary experience for the last 8 years has been at the infamous LAC+USC Emergency Department. Having been assaulted by patients more times than I can count and seeing as much blood and excitement as I have, I was ready for a change. Sometimes it can take over 8 people and several hours of complete focus to save one life, but here at Caltech and I can save many more lives long before they reach the hospital as a public health nurse.

Picture of Edie

Edith Montes

Medical Assistant

I am a medical assistant and phlebotomist. I've been in the medical field since 1989, working in private practice, community-based clinics, and the California Correctional Facility before coming to Caltech. On the weekend, I enjoy spending time with my family and grandchildren.

Christian Paraguya

Christian Paraguya

Licensed Vocational Nurse

I am a licensed vocational nurse. I've worked previously in a small community clinic and in an Alzheimer's and dementia unit. I look forward to representing Caltech to the fullest and getting to grow within the community. When I'm not at work, I enjoy spending time with my family, traveling, and gaming.

Picture of Maria Lopez

Maria Lopez

Office Manager for Student Wellness Services

I am the Office Manager for Student Health & Counseling Services and provide administrative support to the centers' professional staff. My responsibilities are to do the many tasks required by the Director and the staff to keep the office running smoothly. I have a background in the medical field doing Administrative/Secretarial work and as a Surgical Scrub Tech. When I am not at work I enjoy spending time with my family.

Mon - Fri
8:00 am - 5:00 pm
1239 Arden Rd.
Mail Code 1-8
Pasadena, California 91125
Health (626) 395-6393 | Counseling (626) 395-8331
(626) 585-1522