Crisis / After Hours

If you are experiencing a life-threatening medical or psychiatric emergency, please call for immediate assistance:

• Campus Security Emergency Line at (626) 395-5000 (on campus)
• 911 (off campus)

Regardless of insurance, Caltech students can access support 24-7, including weekends and holidays.

• For telephone crisis support, call (626) 395-8331
• After regular business hours, press "2" to be connected to a clinician. You may experience a brief hold while the call is being connected – please stay on the line.
• For virtual mental health care, log into or sign up for a free TimelyCare account. Students can access the following resources virtually from the comfort of your room:
  • TalkNow on-demand mental health support
  • Individual therapy sessions with the same provider (up to 12 sessions)
  • Self-guided modules on wellbeing (i.e., self-care for depression; time management; self-care for healthy eating; self-care for stress)

Examples of Crisis

• Having thoughts of harming or killing yourself or someone else
• Dealing with a sexual assault
• Having someone close to you die recently
• Seeing or hearing things that other people cannot see or hear
• Feeling overwhelmed and needing to talk with someone as soon as possible