After-hours crisis support available 24/7, please call (626) 395-8331,
press "2" when prompted, and stay on the line
Welcome back to campus! We're off to a busy start to the Fall term, and I wanted to give an update on what's going on at Counseling Services right now.
Demand for initial visits is high right now, and the waiting time can be as much as 2 weeks. We pride ourselves on being as responsive as we can to our students' needs, so to accommodate this increased demand, we're adding more triage appointment slots whenever possible. We're also in the process of hiring additional clinicians, which will help us be even more flexible and responsive.
If you're waiting for an initial visit right now, thank you so much for your patience and understanding. I also want to let you know about some resources that you can might want to use while you're waiting for your appointment.
- First, please remember that if you're in crisis and need to be seen urgently, we will always meet with you that same day. A crisis would involve having thoughts of doing serious harm to yourself or someone else; having someone close to you die; having strange experience such as hearing voices or seeing things that others do not; being physically or sexually assaulted; or if you are in emotional distress that you feel you cannot manage. When you call the front desk at (626) 395-8331, please let the receptionist know if you are in a crisis and need to be seen urgently.
- While you're waiting for your appointment, we offer SilverCloud, a self-directed online course of cognitive-behavioral interventions that we think you'll find helpful.
- If you know up front that you want to connect with a therapist in the community for open-ended or specialized therapy, remember that you can always contact them without waiting for a referral from us.
- We also have a library of on-demand workshops that you're welcome to review. They cover topics such as procrastination, getting better sleep, getting organized, dealing with stress, and lots of other popular topics.
Thank you again for your patience as we all adjust to the demands of being back on campus - we'll keep giving you updates here on this site.
Lee H. Coleman, Ph.D., ABPP
Clinical Director, Counseling Services
What is Counseling Services?
Counseling Services supports and promotes the mental health of Caltech students in order to improve the quality of their lives and aid them in achieving academic success.
- Individual psychotherapy
- Couples therapy and counseling
- Substance abuse assessment, referral, and treatment
- Self-exploration, support, and theme focused short-term group sessions
- Education and training
- Referrals to community providers
- Psychiatric evaluation and medication
- Crisis intervention
1239 Arden Rd.
Pasadena, CA 91125
Hours of Service:
Monday - Friday
8:00am - 5:00pm
Closed on Institute Holidays
In accordance with the recommendations from the Los Angeles County Department of Public Health, Counseling Services will offer counseling and crisis management via telephone or encrypted, HIPAA-compliant Zoom video instead of face-to-face meetings until further notice.
Your eligibility for certain Counseling Services will depend on where you are living. Please consult the table on our Services Update page to determine your eligibility.
Please call (626) 395-8331 to request an appointment during our regular business hours, 8:00am - 5:00pm PST, Monday - Friday.
Crisis services are available outside of these hours by calling this same number and pressing "2" to be connected with the after-hours service.
Read about What to Expect.
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