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Student Wellness Services  /  Counseling  /  Make a Counseling Appointment

Make a Counseling Appointment

Student Wellness Services Center Repairs & Temporary Service Locations
The Student Wellness Services (SWS) Center will undergo repairs over Spring Recess and into the beginning of the Spring 2025 term to address damage sustained during the January windstorm.
During this time, Health Services will provide in-person care at 1245 Arden Road starting 3/17 and will offer virtual visits with our providers. Visits can be booked online in the Student Health Portal or by calling 626-395-6393.
Counseling Services will offer virtual visits with our clinicians starting 3/20/25. Visits can be booked by calling 626-395-8331. Urgent in-person requests can be accommodated after a telephone consultation with a clinician. Please call with any questions or concerns.
All repair work is expected to be completed by April 4, with a return to 1239 Arden Road planned after that date, pending weather conditions.
We appreciate your patience and understanding as we work to restore our space.
Attention Students: Student Wellness Services will be closed from 9:30am - 1:00pm on Tuesday, March 18th for a staff meeting. Normal business hours will resume at 1:00pm. Thank you!
Attention:Please be advised that there will be no sample collection for COVID-19 testing on Tuesday, March 18th. The collection box will remain open during regular hours. Sample collection will resume on Wednesday, March 19th. If you require a same-day test, please call (626) 395-6393 to schedule an appointment.
June 07, 2024

Crisis Services

Same-Day Crisis Availability
Call Counseling Services at (626) 395-8331 and ask to schedule a same-day crisis appointment.

After-hours Crisis Services (Available 24/7, including weekends and holidays)
Call Counseling Services at (626) 395-8331 and press "2" to be connected to a clinician. You may experience a brief hold while your call is connected; please stay on the line.

Making an Appointment

Counseling Services offers the choice of meeting in person or our HIPAA-compliant Zoom platform. When you schedule your appointment, please let us know which you'd prefer!

  • Please complete all necessary forms prior to your appointment time so your appointment can start on time.

Read about What to Expect.

Online

  1. Log onto the Student Health Portal.
  2. Select Messages.
  3. Select New Message and select I want to send a message to the Counseling Center Front Desk when prompted.
  4. Please include some dates and times you are available for an appointment in your message and our front desk will get back to you shortly.

Note: Messages are retrieved and responded to during business hours. Please do not use secure messages for urgent or emergency questions/concerns.

After-hours crisis services and weekend response (for issues that cannot wait until the next business day): Call the Counseling Services main line (626) 395-8331 and press "2" to be connected to a clinician. You may experience a brief hold while your call is connected; please stay on the line.

Phone

Call (626) 395-8331 to request an appointment during business hours.

In-Person

Visit 1239 Arden Rd. (Student Wellness Services South) during business hours.

Hours
Mon - Fri
8:00 am - 5:00 pm
Contact
1239 Arden Rd.
Mail Code 1-8
Pasadena, California 91125
Fax(626) 585-1522