DRAFT

Service Updates

Winter 2022
January 10, 2022

Health Services Updates - Winter 2022

Please call (626) 395-6393 to request an appointment during our regular business hours, 9:00am - 4:00pm, Monday - Friday.

When you arrive for your appointment:

  1. Tap ID for entry
  2. Remain masked at all times
  3. Use the computer to check-in
  4. Sanitizer available everywhere

Counseling Services Updates - Winter 2022

Winter Term Announcement: To facilitate a safe return to campus in Winter, your counselor or our front office will communicate with you about the availability of in-person or remote sessions as the situation regarding COVID-19 changes.

Counseling Services now offers the choice of meeting in person or our HIPAA-compliant Zoom platform. When you schedule your appointment, please let us know which you'd prefer! Masks are required for in-person meetings.

Please call (626) 395-8331 to request an appointment during our regular business hours, 8:00am - 5:00pm, Monday - Friday.

Crisis services are available outside of these hours by calling (626) 395-8331 and pressing "2" to be connected with the after-hours service.

Read about What to Expect.

Occupational Therapy Services Updates - Winter 2022

Occupational Therapy services will remain fully remote for the time being. Sessions will continue to be conducted via teletherapy, which means meeting by telephone or our encrypted, HIPAA-compliant Zoom video platform.

Please call (626) 395-8331 to request an appointment during our regular business hours, 8:00am - 5:00pm, Monday - Friday.


Note: Student Wellness Services does not provide documentation for disability accommodations, emotional support animals, housing, or dining exceptions; students can contact Caltech Accessibility Services for Students at cass.caltech.edu for information about obtaining any necessary documentation.

Our practitioners are able to provide referrals to off-campus providers for neuropsychological assessment, psychoeducational evaluations, or other documentation needs.

Student Wellness Services providers can consult with an assessor or off-campus provider (with a signed release of information) if the student has been in treatment or the provider has information to contribute to the evaluation and documentation process.

Service Currently Living in California Not Currently Living in California
Initial counseling triage appointment via teletherapy to determine your needs Yes Yes
Teletherapy appointments beyond the initial triage Yes No - At the beginning of the pandemic, our counselors were temporarily able to meet with students outside of California for teletherapy appointments. We no longer have that ability, and can help you connect with a provider who is licensed in the state where you currently reside.
Psychiatry appointments by teletherapy Yes No - We can help you locate a psychiatrist who is licensed to practice in the state where you currently reside.
Access to crisis services Yes Yes - After crisis stabilization, we will help you connect with a therapist who is licensed to practice in the state where you currently reside.
Occupational Therapy Yes No - At the beginning of the pandemic, our OTs were temporarily able to meet with students outside of California for teletherapy appointments. We no longer have that ability.
Access to online skills-building workshops and outreach programs Yes Yes
Access to self-guided SilverCloud online CBT programs Yes Yes
Access to referrals to local therapists for open-ended or specialized psychotherapy or assessment Yes Yes - We will coach you on how to find providers in your area who accept your insurance.
Health Services Yes No - At the beginning of the pandemic, our clinicians were temporarily able to meet with students outside of California. We no longer have that ability, and can help you connect with a provider who is licensed in the state where you currently reside.
Prescription Refills Yes We may be able to fill urgent or one-time prescriptions on a case-by-case basis. Please note, some prescriptions cannot be filled if you are currently not residing in California.
Referrals to other health specialists Yes This will depend on your insurance plan - please consult with a clinician at Health Services.
Hours
Mon - Fri
8:00 am - 5:00 pm
Contact
1239 Arden Rd.
Mail Code 1-8
Pasadena, California 91125
Health (626) 395-6393 | Counseling (626) 395-8331
(626) 585-1522