About Us

Our Mission

Student Health Services is committed to providing caring, compassionate, and cost effective health care and health promotion services that are specifically designed for the unique needs of our students. 

Contact Us

1239 Arden Rd.
Pasadena, CA 91125
(626) 395-6393

Hours of Service:
Monday - Friday
8:00am - 5:00pm
(no appointments 12:00pm - 1:00pm; opens at 9:00am on Wednesdays)
Closed on Institute Holidays

Meet the Staff

Executive Director of Student Wellness Services

Jennifer Howes, Ph.D.

Medical Director of Health Services & Physician

John Tsai, M.D

Nurse Practitioners

Divina Bautista, RN, MN, FNP
Alice Sogomonian, RN, MN, FNP

Medical Assistant

Edith Montes

Administrative Staff

Maria Lopez
Jeannie Holloway

Jennifer Howes, Ph.D.

Executive Director of Student Wellness Services

pronouns: she/her/hers

I completed my undergraduate work at UCLA and received my Ph.D. in Clinical Psychology from the California School of Professional Psychology at Alliant International University. Prior to arriving at Caltech in 2011, I worked with a diverse group of students at the Claremont Colleges and maintained a small private practice. While I now focus on administrative aspects of Health and Counseling Services, I enjoy supporting students through programming and outreach events related to mental health, emotional wellbeing, identity development, physical fitness, and the Caltech Cares initiative. 

John Tsai, M.D.

Medical Director of Health Services

Pronouns: he, him, his
Education: B.A. Brown University 1985; M.D. Thomas Jefferson Medical College 1989
Professional Affiliations: North American Taiwanese Medical Association
Professional Interests: Young Adult Medicine
Hobbies/Self-Care: Marathon running
Wellness Tip: Health involves physical, mental, social and spiritual wellness. All of these aspects should be addressed.

Dr. John Tsai is a family medicine physician and has been in practice since 1992. He completed undergraduate studies at Brown University in 1985 and graduated from Thomas Jefferson Medical College in 1989. He completed a family medicine residency at Kaiser Permanente Fontana in 1992. He has worked for Kaiser Permanente, Claremont Colleges and California State University at Pomona. He has a special interest in young adult medicine and desires to contribute to their academic success helping students stay healthy.

Divina Bautista, RN, MN, FNP

Nurse Practitioner
Pronouns: She/Her/Hers
Education: BSN degree from Saint Louis University, Master of Nursing from the University of the Phillippines, Post Grad Family Nurse Practitioner from the University of Southern California. Her nursing background prior to Caltech was in nursing research, education, patient care, and management.
Professional Affiliation: American College Health Association
Professional Interest: Transcultural Health Care. She volunteers at various free clinics for the underserved population in Los Angeles.
Hobbies/Self-Care: Solitude for the soul, and traveling for physical, mental, and emotional well-being. She relishes the various cultures in music, dance, and food. 
Wellness Tip: "When health is absent, wisdom cannot reveal itself, art cannot manifest, strength cannot fight, wealth becomes useless, and intelligence cannot be applied"  - Herophilus 335 BC

Alice Sogomonian, RN, MN, FNP

Nurse Practitioner
Pronouns: She/Her/Hers
Bachelor of Science in Nursing San Diego State University, San Diego, CA. 
Master of Science, University of Massachusetts Lowell, Lowell, MA.
Professional Affiliations:
American College Health Association
Professional Interests:
Interested in complementary medicine and how both good nutrition and regular exercise contribute to good health. 
Walking and engaging in regular physical exercise to maintain health and wellness. Hot yoga practitioner for many years to assist with mind/body/spirit balance. 
Wellness Tip:  “The cure for anything is salt water.  Sweat, tears or the sea.” - Isak Dinesin
Wellness depends on a 3 pillar foundation of health involving mind, body and spirit.  Each component is as important as the other.  Every person must take time and effort to develop each of the components.  For example, devoting energy to serious study must be balanced with adequate physical exercise, sound nutrition, friendship and time away from it all to pause, reflect, pray and meditate.  Emphasizing one component over the other creates imbalance and illness.  

Edith Montes

Medical Assistant
I am a medical assistant and phlebotomist. I've been in the medical field since 1989, working in private practice, community-based clinics, and the California Correctional Facility before coming to Caltech. On the weekend, I enjoy spending time with my family and grandchildren.

Maria Lopez

Office Manager for Student Wellness Services
I am the Office Manager for Student Health & Counseling Services and provide administrative support to the centers’ professional staff. My responsibilities are to do the many tasks required by the Director and the staff to keep the office running smoothly.  I have a background in the medical field doing Administrative/Secretarial work and as a Surgical Scrub Tech.  When I am not at work I enjoy spending time with my family.

Jeannie Holloway

Administrative Coordinator for Student Health Services

I have been with Caltech Student Wellness Services since 2001. I am an Administrative Coordinator and the first person you will see when you walk through our door! Working with a brilliant team of Medical, Psychological, and Occupational staff persons is an honor. We all work to sustain our mission of helping our student population stay well, both physically and mentally. I look forward every year in meeting the new incoming students, as well as see the students before them graduate and move on to their new endeavors. When I’m not at work I enjoy all outdoor activities and time with my family.