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Make an Appointment

Please arrive a full 15 minutes before your appointment time to complete pre-visit paperwork. If you check in more than 5 minutes past your appointment time, you may be asked to reschedule.

By Phone:

(626) 395-8331
8:00am - 5:00pm 
Closed on Institute Holidays

After-hours crisis services (for issues that cannot wait until the next business day):

For after-hours and weekend response, call the Counseling Services main line (626) 395-8331 and press "2" to be connected to a clinician. You may experience a brief hold while your call is connected; please stay on the line.

In person:

1239 Arden Rd., Pasadena, CA 91125

Monday - Friday 
8:00am - 5:00pm 
Closed on Institute Holidays

Online via Secure Message:

Log in to the Student Health Portal using your access.edu credentials.

https://mycaltechhealth.caltech.edu

After you have logged in, you can send a secure message to the Front Desk by clicking on Messages > New Message > Counseling Center Front Desk.

Messages will be checked daily.

Note: Counseling services are different than occupational therapy services. Please send a secure message to the front desk if you are booking a counseling appointment. Not sure what the difference is? Click here.

If you are experiencing a crisis or feel the need to be seen on an urgent (same-day) basis, please DO NOT SEND A MESSAGE.

Please come to 1239 Arden Rd. and inform the receptionist immediately or call (626) 395-8331. 

Your initial visit will be scheduled within 1-3 days; this meeting will be 20-30 minutes in length and is designed to address any immediate concerns, learn more about your needs for services, and screen for any safety concerns. Click here to learn about what to expect at your first visit.